Job Announcement: Heart Math Tutoring, Community Outreach Director

Heart Math Tutoring (“Heart Tutoring”)

Community Outreach Director– Position Description

Location:          1100 S. Mint Street, #107, Charlotte, NC 28203

Reports To:       Executive Director

 

Organization Overview

Mission

Heart Tutoring’s mission is to ensure that all elementary students develop the strong foundation in math and enthusiasm for academics needed for long-term success, by helping schools use volunteers as tutors.

Overview

Heart Tutoring is a math intervention program that recruits, trains, and supports volunteers as tutors in high-poverty elementary schools in Charlotte, NC. Community members commit one hour per week to deliver an effective, hands-on curriculum through one-on-one tutoring sessions during the school day in high-poverty elementary schools.

Heart Tutoring believes volunteer tutors can be a powerful resource for students if given tools and support, and we believe all children can achieve high levels of understanding in math – a critical competency impacting long-term opportunity. As such, Heart Tutoring recruits and supports 1,280 volunteers as tutors across 23 Charlotte elementary schools with a mission of ensuring that all elementary students develop the strong foundation in math and enthusiasm for academics needed for long-term success. We focus on students who are economically disadvantaged in low opportunity areas. The program became a 501c3 nonprofit in July 2014.

To date, 98% of Heart students have met program growth goals, and over 90% of math teachers report that students show an increase in enthusiasm and/or confidence towards academics as a result of the program. Over the next five years, Heart Tutoring seeks to grow its services from supporting 1,150 students (23 schools) to 2,000 students (35-40 schools) in Charlotte while sharing the model with other cities.

For more information about Heart Tutoring, please visit hearttutoring.org.

 

Opportunity

Volunteers are the lifeblood of Heart Tutoring. Building relationships with key institutional gatekeepers, the Director will play a critical role in cultivating the volunteer base needed to give hundreds more students math skills, encouragement from a caring adult, and long-term success. Reporting to the Executive Director, the Director will work laterally with Program Managers, Development staff, and other departments to meet annual tutor recruitment goals, which are expected to grow from 1,300 tutors today to over 2,250 tutors annually five years from now.

 

The Role

The Director will be responsible for leading and executing Heart Tutoring’s strategic plan to sustain and grow engaged partnerships to support volunteer tutor recruitment goals. The Director will be a key player individually in identifying, cultivating, and stewarding new volunteer partnerships and volunteers and serve as the lead contact for a caseload of partnerships. As a member of the Leadership Team, the Director will also serve as project manager, planning and coordinating the full team’s efforts and coaching staff to secure new volunteers and volunteer partners to provide tutoring to a growing number of students each year.  Key responsibilities include:

Strategic Planning

  • Develop and lead a comprehensive and diversified strategy to sustain and grow the volunteer tutor base of Heart Math Tutoring, including cultivation of organization partners, individuals, federal work study students, and other creative sources.
  • Follow current trends and development in the local community to inform cross-sector partnership strategy
  • Provide goals, accountability, resources, and coaching to Program Managers, development staff, other departments, and volunteer ambassadors to support effective outreach and retention of org partners and individual volunteers.
  • Measure progress and adjust strategy to ensure 50 students per school have the tutors needed by October 1 and a 95% fill rate from there (measured 12/1, 1/1, 2/1, 3/1, 4/1).
  • Work in partnership with Program Manger Team on new school recruitment, advising on feasibility of potential new school sites and planning for success at each one.
  • Lead the creation of volunteer recruitment pitches, advertisements, and strategic messaging for community partners.

Partnership Development

  • Identify, cultivate, solicit, and steward top-level organization partners in collaboration with the Executive Director, Development Director, Board of Directors, and full team.
  • Establish and build relationships with new organization partners.
  • Recruit individual tutors within partner organizations by making pitches and building relationships within organizations.
  • Identify leads, make asks, and build relationships in the community to recruit individual tutors for students.
  • Represent Heart Tutoring at community events, tabling opportunities, networking events, and any other areas that support volunteer recruitment goals.
  • Set and achieve monthly and weekly recruitment outreach goals for yourself, adjusting goals and actions to achieve a conversion rate that enables 95% fill rate throughout the year.
  • Work with teammates in dual coverage models for organization outreach.
  • Support volunteer-related events and other program needs as assigned/feasible.

Team Leadership

  • Promote Heart Tutoring’s core values and positive culture throughout. Promote a culture of philanthropy and collaboration across functional areas.
  • Inspire staff, volunteers and donors to act with urgency to ensure all students develop the strong foundation in math and enthusiasm for academics they need for long-term success.
  • Strategically uses time, leveraging volunteers to accomplish goals with efficiency and quality.
  • Research, learn, and employ best practices in volunteer recruitment and management to maintain a strong foundation for Heart Tutoring’s volunteer outreach efforts.
  • Contribute positively to Heart’s team, providing leadership and a high bar for excellence.
  • Serves as a strong member of the Leadership Team, working with the Executive Director and others to help the organization maximize its impact, which includes supporting student outcomes, tutor retention, and fundraising goals.

 

Required Qualifications & Competencies

The ideal candidate exhibits Heart Tutoring’s core values, has strong leadership and relationship-building skills, and operates with a high level of organization and follow-through. The Director will be a reflective learner and will contribute positively to Heart Tutoring’s team, maintaining a high bar of excellence and leading the organization to increased impact. The ideal candidate would have the following capabilities and qualities:

  • Minimum of 7 years of professional experience in relationship development, community partnerships, corporate relations and/or sales/business development
  • A commitment to Heart Tutoring’s mission and maintains the strong belief that all students can learn and ultimately perform at or above grade level
  • Strong ability to make connections easily and create authentic relationships with a wide variety of individuals and groups
  • Ability to serve as spokesperson for Heart Tutoring, conveying the value of volunteerism to community partners and individuals
  • Demonstrated ability to effectively manage multiple projects, deadlines and creatively problem solve
  • Excellent oral and written communication skills
  • Proficiency with Google Suite, Microsoft Office and CRM software
  • Makes a strong, positive impression in networking and social settings; willing to make asks.
  • Able to teach, tailor, and lead others in sales/recruitment environments and has studied (or is willing to study) best practices in sales/recruitment
  • Track record of learning and adjusting course based on new information, including seeking and incorporating best practices from other orgs and sectors
  • Believes in importance of data and attention to detail and is highly organized and efficient
  • Operates with passion and sense of urgency in helping each child reach his/her full potential
  • Values and exhibits collaboration and teamwork, with internal and external partners
  • Enjoys multi-tasking and the fast pace of a growing organization, which requires planning and strategy in addition to flexibility and initiative

Some evening and early morning work may be required based on timing of community networking events, partner organization meetings (e.g., faith groups on weekends), and Heart Tutoring programming. Our strategy is to work collaboratively and proactively to establish a sustainable schedule, responsive to variation in season and priorities, and flexible when possible for remote vs. in-person work. We have a fast-paced environment.

To Apply

Heart Tutoring has partnered with Next Stage to help with this hire. All inquiries, nominations and applications should be directed via email to Next Stage (search@nextstage-consulting.com). Applications must include a compelling 1-page cover letter explaining your interest in the role and why you believe you are a good fit and a CV to be considered for the role. Please also indicate where you learned of the opportunity.

Heart Math Tutoring actively engages individuals from all backgrounds. We believe that our differences make our team stronger, and we also know that our students benefit from working with adults from all backgrounds. As an equal opportunity employer, Heart Math Tutoring is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

About Next Stage

Next Stage is a strategy and implementation firm based in Charlotte, NC and serving nonprofit organizations and social cause start-ups throughout the Carolinas.  Next Stage works with nonprofit organizations to develop game-changing strategies and strengthened operations in service to mission and long-range vision. For more information about Next Stage, please visit nextstage-consulting.com.

Job Announcement: Supportive Housing Communities, Chief Executive Officer

SUPPORTIVE HOUSING COMMUNITIES (SHC)

Chief Executive Officer – Position Description

 

Title:                 Chief Executive Officer

Location:          Administrative Offices at the Children and Family Services Center, 601 E. Fifth Street, Suite 255, Charlotte, NC 28202

Reports To:       Board of Directors

 

Organizational Overview

Mission

The mission of Supportive Housing Communities is to provide affordable housing to alleviate homelessness and human suffering.

Vision

SHC’s vision is to develop and operate permanent supportive housing for men, women and families overcoming homelessness, especially veterans and those with mental illness, substance abuse, and medical or other disabling conditions.

Community and Residents

SHC is a leader in Charlotte for ending homelessness. While pioneering the concept of providing permanent supportive housing to homeless people with disabilities, the agency maintains a 97% success rate of keeping residents in stable housing.

SHC goals include assisting residents in obtaining/remaining in permanent housing, encouraging residents to increase skills and/or find employment, fostering self-sufficiency and improving self-image, and supporting recovery and wellness. SHC serves formerly homeless people with at least one disability. SHC residents must earn (through employment or earned benefits) less than 30% of area median income and contribute 30% of their income, if any, toward rent. All residents are homeless at the time of entry, with 82% being chronically homeless last fiscal year. SHC provides supportive housing to more than 300 residents on a budget of over $4 million.

Programs

  • McCreesh Place is the home to 90 formerly homeless men and women. Opening its doors in 2003, McCreesh Place was Charlotte’s first permanent supportive housing complex. McCreesh Place is a recovery-based housing model and the community includes programs to support recovery. At McCreesh Place, the community makes all the difference and proves that recovery within community works.
  • Scattered Site Housing provides residents safe homes in the community and SHC advocates on behalf of the residents and promotes positive relationships with landlords.
  • John’s Place is a 32-unit apartment building purchased in July 2017 to create more affordable apartments for chronically homeless individuals and families living with disabilities.
  • Project for Assistance in Transition from Homelessness (PATH) program focuses on providing street outreach to adults living in outside locations such as streets, camps, wooded areas, etc.

For more information about SHC visit supportivehousingcommunities.org.

The Opportunity

At a time when all eyes are on affordable housing in the Greater Charlotte region, SHC has taken significant strides forward to increase access for people in need. The organization has onboarded several new assets and programs in recent years, increasing its scale and impact. Following the transformational, decade-long tenure of a retiring leader, the new Chief Executive Officer is taking the reins of a growing agency with a compassionate team driven to meet the need for permanent supportive housing in the Queen City.

The Role

The CEO will be a visionary leader with excellent fundraising, administrative operations, relationship-building, and advocacy skills. Reporting to the Board of Directors, the CEO is responsible for overall leadership and operations of Supportive Housing Communities including personnel, finances, program growth and development, communication, fundraising and management of overall operations. SHC has experienced significant growth in recent years and the new CEO will continue growth and sustainability in conjunction with staff, Board and key stakeholders. Key responsibilities include:

Strategic Management and Leadership

  • Serves as a strategic, visionary leader with the ability to transparently communicate goals and vision to staff, Board and key stakeholders.
  • Oversees all operations of the agency, working in partnership with the Board of Directors and the appropriate committees.
  • Establishes a clear vision for continued growth and expansion for SHC.
  • Works closely with development, design, and oversight of program growth and expansion approved by the Board.
  • Provide direct supervision of Accounting Manager, Director of Development, Chief Operating Officer, Accounting Manager and outside accounting firm. Oversees all SHC personnel.

Board Relations

  • Communicates regularly with the Board and engages the Board in meaningful participation to further SHC goals.
  • Maintains an effective and collaborative relationship with the board and implements policies, programs and goals as established by the Board.
  • Works with members of the Board to help identify and onboard new members to further advance the SHC mission.

Community Building and Public Relations

  • Serves as the lead spokesperson and relationship-builder in the community. Initiates and strengthens relationships and collaborations with organizations and leaders connected to SHC mission and goals.
  • Develops collaborative relationships with other service agencies, including the government and faith communities and other entities.
  • Expands public and community awareness; representing the agency to the community, including the media.
  • Participates in community strategic planning to maximize community resources while maintaining vision and mission of the organization.
  • Oversees production of annual report and periodic newsletters.

Fundraising and Resource Development

  • Maintains relationships with major donors of the organization.
  • Explores ways for Supportive Housing Communities to gain support and resources.
  • Manages grants and reporting requirements; providing necessary documentation.
  • Cultivates trusting positive relationships with philanthropic foundations, corporations, individual donors, faith-based organizations, and city, county, federal, and state government to support growth of the organization.

Financial Management

  • Ensures that financial records are organized and maintained in partnership with the Board of Directors.
  • Identifies outside financial management resources.
  • Approves requisitions and ensures ethical accounting standards are followed by implementing
  • effective checks and balances.
  • Works with the Finance Committee and Board of Directors in maintaining monthly and annual financial/status reports on activities of the agency.
  • Manages the yearly budget process involving SHC staff.
  • Ensures fiscal stability. Develops and oversees annual budget after approval by Board of Directors.

Human Resources Oversight

  • Holds regular staff meetings. Provides coaching and encouragement to staff, fostering a cohesive, positive team culture working effectively to support SHC mission and goals.
  • Approves job descriptions and job duties.
  • Is ultimately responsible for the hiring of employees but may incorporate the help of supervising staff and/or board members.
  • Develops and implements annual salary administration plan within parameters defined by the Board of Directors.
  • Identifies and implements insurance coverage and other employee benefits.
  • Oversees annual performance reviews and maintains written records in personnel file as required by law.

Internal Policy

  • Oversees the development, updates, and distribution of internal policy and procedures.
  • Oversees daily operations to ensure staff members employ effective procedures.

Program Oversight

  • Maintains and revises programs of Supportive Housing Communities with input from COO, staff and Board.
  • Oversees eligibility guidelines and program requirements employing evidence-based client centered models.
  • With the COO, oversees a system that monitors program outcomes.
  • Regularly meets with residents and ensures that residents are treated fairly within the social work code of ethics and confidentiality law.
  • Creates an environment that is supportive of the residents, staff, community, Board and volunteers.

Maintenance and Property Management

  • Works with the COO to assure effective operations, building maintenance and routine inspections.

Performs other job duties as requested by the Board of Directors and committee chairs, within the scope of the position.

 

Required Qualifications & Competencies

The ideal candidate will have the following capabilities and qualities:

  • A demonstrated commitment to the SHC mission and the community in which it serves.
  • Ability to facilitate the mission of the organization and provide staff supervision while working in a nonprofit environment.
  • Ability to serve as a strategic visionary leader with a demonstrated track record as a change manager with excellent fundraising, administrative operations, financial management, program growth and development, relationship-building, and advocacy skills.
  • Fluent, cogent, oral and written communication skills, and the ability to present formally to senior management, Boardroom audiences, staff, residents, HUD, City of Charlotte and the community.
  • Ability to fundraise with sound knowledge of grant and contract writing, special events, direct mail, corporate giving, endowment programs and other relevant forms of development.
  • Previous experience in engaging Board relations, developing policies, goals and objectives (optimizing the inherent resources of board members) and onboarding and training new members.
  • Creative and compassionate attitude towards serving the homeless/formerly homeless population, with an ability to define win-win parameters on behalf of the agency and residents.
  • Integrity and well-defined principles, practical business instincts and the ability to adapt to corporate and nonprofit environments.
  • Master’s level degree required; and ten years of progressive leadership experience in field of low-income housing and/or homeless services or equivalent in human services.

To Apply

Supportive Housing Communities has partnered with Next Stage to help in this hire. All inquiries, nominations and applications should be directed via email to Next Stage (search@nextstage-consulting.com). Applications must include a compelling cover letter and CV to be considered for the role. Please also indicate where you learned of the opportunity. Please note that only those candidates invited for screening will be contacted. NO PHONE CALLS PLEASE.

Supportive Housing Communities provides equal employment opportunity to all persons without regard to race, color, creed, age, sex, religion, disability, nationality, or sexual orientation, and promotes the full realization of this policy through a positive, continuing program of affirmative action.

About Next Stage

Next Stage is a strategy and implementation firm based in Charlotte, NC and serving nonprofit organizations and social cause start-ups throughout the Carolinas. Next Stage works with nonprofit organizations to develop game-changing strategies and strengthened operations in service to mission and long-range vision. For more information about Next Stage, please visit nextstage-consulting.com.

Position Opening: Development Director, Isabella Santos Foundation

Position:           Development Director 

Organization:    Isabella Santos Foundation (ISF)

Location:           Remote in Charlotte metro area

Reports To:       President

 

Organization Overview 

Mission & Vision
The Isabella Santos Foundation (ISF) is a 501(c)3 childhood cancer foundation dedicated to raising funds for research for neuroblastoma, other rare pediatric cancers, and charities that directly impact the lives of children with cancer. ISF was founded in honor of Isabella Santos from Charlotte, NC who lost her battle against neuroblastoma. ISF works to improve rare pediatric treatment options in an effort to improve the survival rate of kids with cancer.

History
In 2009, ISF was established through Isabella’s parents to raise awareness and research funds for neuroblastoma and received its tax-deductible 503(c)3 status in 2010. What began as an effort of a circle of friends has emerged into one of Charlotte’s fastest-growing nonprofit organizations. The goal of the foundation is to raise money and awareness for rare solid tumor cancer research in an effort to increase survival rates of kids with cancer so they can live their dreams. Through Isabella’s legacy, ISF works to help impact other kids fighting cancer in her name. To date, ISF has donated over $3.5 million to support its mission.

For more information about Isabella Santos Foundation, please visit isabellasantosfoundation.org.

Opportunity

Through the Isabella Santos Foundation, people across the country are raising money for solid-tumor cancer research and treatments. The foundation currently focuses on events, direct donations, sponsorships and peer-to-peer as the core fundraising strategies.

The Isabella Santos Foundation recently launched the Rare & Solid Tumor Program at Levine Children’s Hospital, ensuring children and families will have access to the latest cancer expertise in Charlotte and the surrounding region. The Isabella Santos Foundation made a commitment in 2018 to raise $5 million to create the Rare & Solid Tumor Program at Levine Children’s Hospital.

To achieve these goals, ISF is seeking a Development Director to source new donors and manage the organization’s fundraising strategy. The full-time Development Director is responsible for leading resource development activities toward generating $300,000 – $400,000 annually.

The Role

Reporting to the President, the Development Director will be responsible for implementing and managing a development program through a variety of revenue streams with a focus on the cultivation and expansion of new donors and stewardship of existing relationships.

The Development Director will be responsible for crafting a development plan and budget that supports the strategic plan of the staff and board leadership on an annual basis. The Director will be responsible for the design and execution of a comprehensive written annual fundraising plan and goal revenue projection to include individual donors and peer-to-peer strategies. Key responsibilities include:

Development Planning

  • In partnership with the President, craft annual development plan outlining the full-year of giving strategies to sustain and increase support from corporations, events, foundations and individuals
  • Create multi-year strategies for implementing a moves management model of resource development, prospecting, recruiting, engaging, soliciting and stewarding donors and sponsors

Culture Development

  • Establish a first-class stewardship program that effectively engages all constituents (staff, board, volunteers, donors) in supporting the ISF mission and in creating a culture of philanthropy
  • Activity participate in professional fundraising associations and industry groups to stay current of all new practices and innovations in the development field, employing appropriate best practices at ISF
  • Follow current fundraising trends in philanthropy and the nonprofit community

Individual Fundraising

  • Prioritize focus on acquisition strategies to uncover new sources of individual donors, building relationships to onboard them as constituents to the organization
  • Develop new peer-to-peer giving strategies to grow the base of funders and onboard constituents to the organization’s compelling mission
  • Oversee the organization’s efforts to deepen relationships, facilitating activities that increase affinity and engagement, increasing involvement and financial support
  • Maintain ongoing communication with major gift donors, stewarding their engagement with organizational leaders

Development Operations

  • Maintain timely records of all donor, sponsor and prospect contacts in donor database
  • In collaboration with the marketing team, develop content for a variety of channels related to fundraising
  • Assure accurate and timely member, donor, sponsor recognition, acknowledgements, and renewal letters for all financial and in-kind donations
  • Research effective ways to integrate social media strategies into giving campaigns

Required Qualifications & Competencies

The ideal candidate would have the following capabilities and qualities:

  • Minimum of 5 years’ experience in resource development or related field (i.e. marketing, external relations, business development/sales, community relations)
  • Demonstrated expertise in the areas of fundraising, especially cultivating and stewarding donors, peer-to-peer giving strategies and corporate sponsorship
  • A commitment to the ISF mission and ability to speak publicly about the mission with passion
  • Strong ability to make connections easily and create authentic relationships with a wide variety of individuals and groups
  • Excellent oral and written communication skills
  • A self-starter, capable of working in a decentralized work environment
  • Solid analytical skills and basic understanding of financial levers
  • Proficiency with Google Suite, Microsoft Office and CRM software
  • Bachelor’s Degree required, with a preference for candidates with continuing education in advancement, fundraising and philanthropy; CFRE designation is a plus
  • Ability to work extended hours, including nights and weekends, as needed

To Apply

Isabella Santos Foundation has partnered with Next Stage to help in this hire. All inquiries, nominations and applications should be directed via email to Next Stage (search@nextstage-consulting.com). Applications must include a compelling cover letter and CV to be considered for the role. Please also indicate where you learned of the opportunity.

Please note that only those candidates invited for screening will be contacted. NO PHONE CALLS PLEASE.

Isabella Santos Foundation is an Equal Opportunity Employer committed to inclusive hiring and dedicated to diversity in its works and staff. Employment decisions are made without regard to race, color, religion, gender, sex, national origin, physical or mental disability, age, sexual orientation, veteran status, or any other characteristic protected by applicable state of federal law. ISF encourages candidates of all groups and communities to apply for this position.

About Next Stage

Next Stage is a strategy and implementation firm based in Charlotte, NC and serving nonprofit organizations and social cause start-ups throughout the Carolinas.  Next Stage works with nonprofit organizations to develop game-changing strategies and strengthened operations in service to mission and long-range vision. We partner with clients through three key service lines: strategic planning, resource development planning, and talent development. For more information about Next Stage, please visit nextstage-consulting.com.